Frequently Asked Questions

Your first visit is designed to help us fully understand your condition and create a personalized treatment plan.

Please arrive with your intake paperwork completed, your physical therapy prescription, and your insurance card.

During your appointment, your physical therapist will begin with a comprehensive evaluation. This includes a discussion of your medical history, current symptoms, pain levels, what makes your symptoms better or worse, how your condition affects your daily activities, and your goals for physical therapy. Medications, prior tests, or procedures related to your condition may also be reviewed.

Your therapist will then perform a physical examination, which may include assessing your movement, strength, posture, flexibility, and nerve function. This can involve gentle hands-on techniques, range-of-motion testing, muscle strength testing, posture assessment, and other clinical tests as needed.

Based on this evaluation, your therapist will develop a customized treatment plan with your input. This plan may include how often you should attend therapy, how long treatment is expected to last, home exercises, education, short- and long-term goals, and expectations after discharge. Your therapist will collaborate with you and your physician to ensure the plan supports your overall care.

Whenever possible, treatment will begin during your first visit. In some cases, if your condition is complex, more time may be spent on evaluation to ensure the safest and most effective treatment approach.

Appointments typically last approximately 60 minutes.

Please wear comfortable, loose-fitting clothing that allows easy access to the area being treated. For example, shorts are recommended for knee or leg issues, a tank top for shoulder problems, and loose shirts or pants for back or hip conditions. This allows your therapist to perform a thorough evaluation and treatment.

The length and frequency of physical therapy varies for each patient. Some people may only need a few visits, while others may require several weeks or months of care. Your treatment plan depends on factors such as your diagnosis, the severity of your condition, your medical history, and your personal goals.

Your progress will be monitored regularly, and formal re-evaluations are typically performed on a monthly basis. If you are also seeing a physician, we will provide progress updates and treatment recommendations to support your ongoing care.

After completing physical therapy, many patients continue with a home exercise program or transition to a gym-based routine to maintain their progress. Others complete therapy and return fully to their normal daily activities. Communicating your goals with your therapist is important so your treatment plan can be tailored to what you want to achieve.

Occasionally, symptoms may return or flare up. If this happens, please contact us. We can help determine whether you should return for additional visits, consult your physician, or make temporary adjustments to your activities or exercise routine.

Physical therapy helps reduce pain, restore movement, and improve function by addressing the underlying causes of movement and musculoskeletal problems. Physical therapists are trained to evaluate how your body moves and create personalized treatment plans using exercise, hands-on care, and education.

Physical therapy is used not only to treat injuries and pain, but also to prevent future problems and improve long-term mobility and quality of life.

When choosing a physical therapy clinic, look for individualized care that begins with a thorough evaluation and includes clear communication about your goals. Many patients prefer private practice physical therapy because it often allows for more one-on-one attention and continuity of care with the same licensed therapist throughout treatment.

When selecting a clinic, consider the therapist’s experience, licensure, treatment approach, insurance options, location, and recommendations from trusted sources.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day. In most cases, physical therapy is covered by health insurance. Coverage varies by plan, so we encourage you to review the list of insurances we accept and speak with our receptionist, who can help verify your benefits and answer questions before your visit.

Billing for physical therapy is similar to a doctor’s office. We submit claims to your insurance provider, and once they process the claim, you will receive an Explanation of Benefits outlining what was covered and what your financial responsibility may be.

You generally have the right to choose your physical therapy provider, and our practice participates with many insurance plans. If you have questions about coverage, billing, or payment options, the best next step is to give us a call—we’re happy to help clarify the process.

In most cases, you can see a physical therapist without a physician referral. All states allow some form of direct access to physical therapy, and if your progress indicates that additional medical evaluation is needed, your therapist will refer you to or coordinate care with your physician.

Seeing a physical therapist first is safe and may help reduce unnecessary medical visits, imaging, or costs.

All physical therapists and physical therapist assistants are licensed by their respective states and practice under established professional and legal standards.

For many patients, one of the primary objectives is pain relief. This is frequently accomplished with hands-on techniques, modalities such as ultrasound, electrical stimulation, and/or heat or cold therapy. Movement often provides pain relief as well. Your physical therapist will provide you with the appropriate exercises not only for pain relief but to recover range of motion, strength, and endurance.

In some cases, physical therapy techniques can be painful. For example, recovering knee range of motion after total knee replacement or shoulder range of motion after shoulder surgery may be painful. Your physical therapist will utilize a variety of techniques to help maximize your treatment goals. It is important that you communicate the intensity, frequency, and duration of pain to your therapist. Without this information, it is difficult for the therapist to adjust your treatment plan.

You will be evaluated by one of our licensed and highly trained physical therapists and he/she will also treat you during subsequent visits. Unlike some clinics, where you see someone different each visit, we feel it is very important to develop a one-on-one relationship with you to maintain continuity of care. Since only one physical therapist knows your problems best, he/she is the one that will be working closely with you to speed your recovery.

Read our private policy here.